Privacy Policy

www.elainesanocoaching.com (the “Website”) is owned and operated by ELAINE SANO (“the Owner”) who will be referred to as “we”, “our” and “us” in this Privacy Policy.

By accessing the Website you agree to be bound by this Privacy Policy and the Terms of Use. The Privacy Policy relates to the collection and use of customer information which we may gather through your use of the Website.

Rights We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the Website. We do not make any representations about third party websites that may be linked to the Website.

Responsibility We recognise the importance of protecting the privacy of information collected about visitors to our Website, in particular information that is capable of identifying an individual (“Personal Information”). This Privacy Policy governs the manner in which your Personal Information, obtained through the Website, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Our Commitment We are committed to protecting your Personal Information and giving you choice in who can use your Personal Information and how it can be used. We comply with any laws introduced to strengthen protections for our consumers’ privacy.

Personal Information Personal Information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that our Privacy Policy will protect your Personal Information from being dealt with in any way that is inconsistent with applicable privacy laws in Canada.

Use of Information Personal Information that visitors submit to our site is used only for the purpose for which it is submitted (the “Primary Purpose”) or for such other secondary purposes that are related to the Primary Purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the Website, that may contain Personal Information, are stored as archives for record-keeping and back-up purposes only.

Collecting Customer Information We will not collect or monitor any Personal Information about you without your consent unless we believe it is necessary: (1) to comply with the law; (2) to provide you with a service which you have requested; (3) to implement our terms of service; (4) to protect our rights or property, or the rights or property of any of our other users or any member of the public; or (5) to lessen a serious threat to a person’s health or safety. You may provide us with information directly, such as through subscribing to email lists, registering with us, or identifying yourself when using our services. The amount of information we collect about you depends on how you use the Website or our services. The only personal information we collect is what you tell us about yourself, for example, by subscribing to an e-mail newsletters or purchasing coaching sessions. This may include submitting your name, email address, postal or residential address, telephone numbers and by asking to receive updates, promotional material or other information. We use cookies to help maximise your enjoyment of the Website. Cookies themselves do not personally identify users, although they do identify a user’s browser. Please see further information on how we use cookies below.

Disclosure Personal Information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose Personal Information when we believe in good faith that the law requires disclosure. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your Personal Information to those third parties in order to meet your request for goods or services.

Security We strive to ensure the security, integrity and privacy of Personal Information submitted to the Website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the Personal Information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Information held by us. However, we will not be held responsible for events arising from unauthorised access to your Personal Information. You can also play an important role in keeping your Personal Information secure by maintaining the confidentiality of any password, PINs and accounts used on the Website. Please notify us immediately if there is any unauthorised use of your account by another person or any other breach of security.

Collecting Information for Users IP Addresses Our web server gathers your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.

Cookies Cookies are pieces of information that a Website transfers to your computer’s hard disk for record-keeping purposes. Most web browsers are set to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse cookies. In some instances, this may mean you will not be able to take full advantage of parts of the Website. The use of cookies can enhance your enjoyment of what we offer, because they can help personalise your experience of our Website. They can ensure that information provided to you is most relevant to your interests. Cookies can also provide us with aggregate information on how people use our Websites and which advertisements are effective. This helps us to keep improving our site. As explained above, cookies do not of themselves personally identify users.

Contact Information for Complaints or Concerns If you have any complaints or concerns about ELAINE SANO COACHING or about this privacy statement, please contact: e@elainesano.com. Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.

Governing Law This Privacy Policy and our legal obligations hereunder are subject to the laws of the province of Ontario regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the courts located in the province of Ontario, in all disputes arising out of or relating to the Site.

Your Acceptance of These Terms By using the Website, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree to this policy, please do not use the Website. This Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Privacy Policy to which you are bound.

LAST UPDATED: JAN 2022